Privacy Policy

Gems-Quality Co., Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] (the “Site”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information

When you visit our Site, register, place an order, subscribe to our newsletter, or contact us, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Mailing address
  • Name
  • Email address
  • Phone number

Non-Personal Information

We may also collect non-personal identification information whenever you interact with our Site. This may include:

  • Browser type
  • Internet Service Provider (ISP)
  • Referring/exit pages
  • Date and time stamps
  • Clickstream data

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To process transactions and manage your orders.
  • To improve customer service and respond to user inquiries.
  • To personalize user experience and improve our website.
  • To send periodic emails regarding your order or other products and services.
  • To administer a contest, promotion, survey, or other site feature.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate personal data.
  • Request deletion of your personal data.
  • Object to processing of your personal data.

To exercise these rights, please contact us using the contact details provided below.

6. Third-Party Websites

Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Gems-Quality Co., Ltd.

Address: Jewelry Trade Center, 25th Floor Room 315. 919 Silom Rd. Silom, Bang Rak, Bangkok, Thailand 10500 
Email: sales@gems-quality.com
Phone: Thailand: (+66)2 126 6755, Switzerland: (+41)79 476 65 77

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